Is employee engagement a separate product from Upward365?

No. Engagement is a capability inside the one Upward365 platform, not a standalone product, tier, or add-on. Pulse surveys, eNPS, Uplifts recognition, and check-ins live in the same system as reviews and goals. Every customer gets the full platform at $8 per user per month, so a manager never hits a wall where engagement stops and an upgrade begins.

How does Upward365 keep engagement alive between annual surveys?

Upward365 replaces the once-a-year survey with signal that runs all year. Managers use Flight Checks, eNPS, and Surveys to read how the team feels between cycles, while Uplifts and Notes capture recognition and coaching as they happen. History Hub pulls it together, so by review time the context is already there instead of reconstructed from memory.

Do managers need training to use the engagement capabilities?

No. Upward365 is built so employees need no training and managers need no IT ticket to get value. A manager logs in to a dashboard with a to-do queue, sees what is due, and acts from there. Recognition, notes, and survey responses accumulate in one place across the year, so the tool does the remembering instead of the manager.

What does Upward365 cost, and is engagement included?

Upward365 is $8 per user per month, with a $4,000 annual minimum, and engagement is included. Reviews, Goals, History Hub, Notes, Uplifts, Surveys, eNPS, Dynamic Template Builder, and Reports all ship in one price. There is no separate engagement fee and no add-on tier. You get the whole platform on day one.

Does Upward365 use AI for engagement?

History Hub is AI-Enabled and live today. It consolidates year-round context so managers walk into conversations informed. AI Recommendations, AI Summaries, and an AI Ad-Hoc Report Generator are coming soon and labeled as such. Upward365 shows what ships, not what is promised.

PERFORMANCE + ENGAGEMENT

Performance management your managers will actually use.

Upward365 connects performance and engagement so you get the complete picture of your people — not just half the story.

Built by founders with 20+ years of practitioner experience and more than 1,500 companies behind them.

Upward365 is a performance management platform for managers. The home dashboard displays upcoming, due, and past due tasks with direct links to each. A To Do Queue surfaces work to the responsible person without requiring manual follow-up over email. Managers add time-stamped, private Notes as events happen throughout the year. Uplifts serve as recognition entries that can be public or private and are stored permanently on the employee profile. Flight Checks are mid-cycle check-ins that keep performance conversations active between formal review periods. Briefings are shared one-on-one agendas that both the manager and employee can add items to before a meeting. History Hub aggregates Notes, Uplifts, and check-in data alongside the annual review so managers have twelve months of context during the review process. The Dynamic Template Builder generates review templates by pulling competencies based on company, user group, and job title, reducing the need to maintain multiple templates. Pulse Surveys and eNPS track team engagement between review cycles. Reports filter across both performance and engagement data in a single view. Account support is provided by a named person who responds the same day. All features are included in one plan priced at $8 per user per month with a $4,000 annual minimum.

Why we’re different

See it. Ask questions. Take your time. Decide for yourself.

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THE EXPERIENCE BEHIND THE PLATFORM

We’ve Done This Before.

Upward365 is built from lessons learned the hard way — working with real companies, real managers and real people problems.

Our founders bring decades of experience building and running businesses, including developing performance management software used by more than 1,500 organizations.

They saw what worked. What didn’t. What customers loved. What frustrated them. And what software companies did that made customers feel like a number.

They paid attention.

Upward365 is what they built after all those lessons: a platform designed for adoption, backed by people who stay involved.

1,500+

performance implementations

Real-world experience shaped into a platform for companies with 50–2,000 employees.

THE UPWARD365 DIFFERENCE

No Pressure. Ever.

We’re not trying to close you.

We’re trying to help you decide whether Upward365 is right for your company.

Ask hard questions. Take your time. Challenge us. If we are not the right fit, we will tell you.

We’d rather have the right customers than the most customers.

We don’t have salespeople.

Your Account Manager demonstrates the platform.

The person who handles and answers the questions that matter to you.

The relationship continues after you become a customer.

You’ll know your Upward365 team — and they’ll know you.

No pressure campaigns.

No manufactured urgency. Our check-ins are for your questions, not our forecast.

No hidden fees for setup, implementation, or support.

We tell you what it costs and what you get.

HUMAN SUPPORT, BY DESIGN

Your Account Manager Isn't Behind a Support Ticket.

When you become an Upward365 customer, you don’t get thrown into a queue. You get a person.

Your Account Manager knows your account, helps you get the most from the platform, and stays involved over the course of the relationship.

And you get their cell phone number.

If you need your account manager, you can call them directly. No chatbot. No ticket maze. No wondering who is responsible for helping you.

THE COMPLETE PICTURE

Performance + Engagement. Together.

Performance tells you how people are doing. Engagement helps explain what is happening underneath. Upward365 connects the two.

Performance

Make reviews faster, fairer, and grounded in what actually happened throughout the year.

Reviews Goals 360 Evaluations Notes 1:1 Briefings History Hub

Engagement

Keep a live read on your team so you can act while there is still time to make a difference.

Pulse Surveys eNPS Uplifts Flight Checks Team Health Feedback Engagement Surveys 1:1 Briefings

One platform. One connected picture. No add-ons.

BUILT FOR REAL TEAMS

Designed for the people who actually have to use it.

We’ve seen what happens when software is built to impress the buyer but frustrate the manager. Upward365 was built around a different question:

“Would the person doing the review choose to open it?”

If the answer was no, we kept going.

LESS FRICTION. MORE ACTION.

Everything Your Managers Need.

Upward365 is a single platform with all the tools connected rather than scattered across separate systems.

Year-round context

No more recency bias. Check-ins and quick logs capture what matters when it actually happens.

Dynamic review templates

Build once, update what matters to you, and personalize by role or business need.

Goals that roll up

Connect individual progress to team and company results.

Always-on recognition

Lightweight peer and manager recognition all year instead of just performance cycles.

Actionable dashboards

Managers see what is due, what is next, and where to act without endless digging.

Human support

No bots. No ticket maze. When you need help, a real person answers.

STRAIGHTFORWARD PRICING

One Platform. One Price. No Games.

Performance management and employee engagement together, with every feature included.

$8

per employee per month

$4000 annual minimum.

Every Upward365 account includes hands-on training, guided implementation, and a dedicated Account Manager.

COME SEE FOR YOURSELF

You don't have to take our word for it.

See how Upward365 works. Ask us anything. Challenge us. Tell us what you’re trying to accomplish.

We’ll demonstrate the platform, explain how we’d approach it, and answer your questions.

Then you decide.

Book a Demo

Call +1 (888) 218-1218

No pressure. Ever.