A Story Worth Telling
We've spent 15+ years building performance management software for 1,500+ companies. We learned what works, what doesn't, and what was still missing. Performance and engagement operated in silos, and nobody was connecting them. We built Upward365 to change that—and to deliver the kind of service we always wanted to receive ourselves.
We've experienced what works and what doesn't across nearly 1,500 companies
Customer service isn't a feature we added. It's the foundation we built on.
Learn how it all started
and where we are today.
We started our business in a cornfield (sorta)
Our previous venture took seven years from startup to exit. We served close to 1,500 companies across multiple industries, focusing on the ones caught between basic tools and enterprise bloat. Our midwestern instincts told us to treat every customer like our first.
High-touch service kept our retention strong as we scaled. But customers kept asking for something we didn't have: a way to connect performance data with how people actually felt about their work.
We launched our first product.
Now we’re launching our next-generation performance management platform. We learned what HR teams actually needed, what they tolerated, and what drove them away. Most of all, we learned that software without reliable support is just an expensive problem. Now we're building the next generation—and doing it the right way from the start.
We learned from 1,500+ customer implementations
15+ years serving companies across multiple industries showed us what worked and what didn't. Customers consistently told us what was still missing: they needed performance and engagement working together, not bolted on as separate systems. They needed it built for 50 to 2,000 employees, not 50,000. And they needed real humans answering the phone when something went wrong.
We launched Upward365 with those lessons
Performance module launched early 2026 at $7/employee/ month. Engagement module follows shortly at $4/employee/ month. Both together for $10/employee/month with annual commitment. No enterprise complexity. No chatbots. No ticket queues. Real humans who care about your success from day one. No pressure...ever!
That's The Long View. Read how we built this philosophy.
We're building what SMBs told us they needed
Customers told us they couldn't identify flight risks until it was too late. They needed a system that connected how people perform with how they feel at work. High performance plus low engagement means someone is about to leave. Low performance plus high engagement means a coaching opportunity. Both high means a retention priority. Both low means a problem to address. That's the complete picture—and it's what Upward365 delivers.
Companies Using Upward365 Are
Seeing Clearer People Insights
We solve real problems with
superior engineering
Straightforward
pricing
Performance:
$7/employee/month
Engagement:
$4/employee/month
Both:
$10/employee/month
Real Commitment
Annual Subscription per module.
Start with Performance or Engagement. Subscribe to the second module when your team is ready. Both require an annual commitment. Honest pricing, no hidden fees, no surprises.
Built by practitioners
Nearly 1,500 companies trusted
us before
We're applying every lesson learned to Upward365.
Frequently Asked Questions
About Upward365
Chris and Dave Arringdale, founders with 15+ years building performance management software for 1,500+ companies. They built Upward365 on a simple conviction: long-term customer success matters more than short-term returns. That philosophy shapes every decision—from how the product works to how the team answers the phone.
Real humans who answer your calls and emails. No chatbots. No ticket queues. No "your call is important to us" on hold. We have an intense intolerance for mediocre service—we have experienced it ourselves and find it inexcusable. You will reach someone who understands your business and can actually help.
Performance isn't a once-a-year event. It happens every day—in one-on-ones, project wins, coaching moments. Upward365 captures all of it, so when review time comes, you're building on a year's worth of context.
See What Connected Performance and Engagement Actually Looks Like
Upward365 connects performance and engagement data so you can see the complete picture of each employee. Built by founders with 15+ years serving 1,500+ companies. Real humans answer when you call. No pressure...ever!