Employee Engagement Software Managers Will Use

Q: What does Upward365 cost, and is engagement included?

Upward365 is $8 per user per month, with a $4,000 annual minimum, and engagement is included. Reviews, Goals, History Hub, Notes, Uplifts, Surveys, eNPS, Dynamic Template Builder, and Reports all ship in one price. There is no separate engagement fee and no add-on tier. You get the whole platform on day one.

Engagement is not a season. It is the running signal underneath every one-on-one, every goal, every review. Upward365 keeps that signal alive between cycles instead of trapping it in one annual survey.

A manager logs in and sees a dashboard with a to-do queue: who has an open Flight Check, which Briefing is coming up, where an eNPS response just came in. Recognition, notes, and pulse feedback accumulate in one place across the year. When a real conversation is due, the context is already there. Nothing to reconstruct from memory.

History Hub  (AI-Enabled)

Year-round context in one panel. When you sit down for a review or a hard conversation, the notes, recognition, and survey signals from the whole year are already pulled together, so you are not running on the last three weeks of memory.

Notes

A manager captures a coaching moment the day it happens, time-stamped. The offhand save, the missed deadline, the win worth repeating. By review season it is a record, not a guess.

Uplifts

Recognition that lasts. A manager sends public or private kudos and it stays on the person's profile instead of scrolling away in a chat channel. Recognition a manager can point back to months later.

Flight Checks

A quick, structured check-in between formal reviews. A manager sees where someone stands right now, flags what needs attention, and creates a record that feeds History Hub at review time. The small course corrections that keep a dip from becoming an exit.

Surveys

See how the team feels without building a survey tool from scratch. Onboarding, pulse, engagement, exit, and custom surveys run from one template system, so a manager catches a dip while there is still time to respond.

eNPS

One question: would your people recommend working here? Tracked over time rather than captured once a year, so the trend line is visible before it becomes a problem.

Briefings

Shared agenda space for one-on-ones and team meetings. Participants add items, track action items, and maintain continuity between review cycles.

Reports

Where engagement is climbing, where it is slipping, which teams need attention. Visible to the manager and leadership without waiting on a custom data pull.

Upward365 is not an engagement product with performance bolted on, and it is not a review tool that emailed you a survey. It is one platform where both sides feed each other. 

The engagement side keeps the signal alive between cycles: pulse, eNPS, recognition, check-ins. The performance side turns that signal into a fair, informed conversation: reviews, goals, 360s, one-on-ones. The annual review arrives with the year already in it. Because it is one system at one price, a manager never has to ask which part they are allowed to use. They get the whole thing. 

See the other half on our performance management page

Customer service at Upward365 is how the product is built, not a tier that gets upsold. A real team designed this platform, tests it, and supports it. When you have a question, a person who knows your account answers the same day. Not a chatbot. Not a ticket queue.

In a market full of tools assembled fast and abandoned faster, a vendor you can reach is the difference between software your managers adopt and software they quietly stop opening.

Upward365 was built by founders with more than 20 years of combined practitioner experience building and supporting these systems inside real companies.

One platform. One price. Everything included.

One Platform. No Add-Ons.

per employee per month. $4,000 annual minimum.

Everything below is included. One platform, no add-ons. Everything below is included. One platform, no add-ons. Every Upward365 account includes hands-on training, guided implementation, and a dedicated Account Manager who picks up the phone.

Review time is easier when the context is already there.

Notes, Uplifts, and Flight Checks capture context as the year happens, and History Hub surfaces it the moment the review opens. Managers stop trying to remember twelve months of activity from memory.

You find out what's happening while you can still do something about it.

Pulse Surveys, eNPS, and Surveys keep your read on each team current, so a dip shows up while there is still time to do something about it.

Changes are yours to easily make, no IT ticket required.

Briefings give 1:1s a shared agenda. The Dashboard To Do Queue tells every manager what is due and links straight to it. Set the platform up once with unlimited roles, your own groups and fields, and your branding, and no IT ticket is required to change any of it.

Performance and engagement are interconnected.

One tells you how your teams are doing. The other is where you do something about it. Each piece is worth less on its own, so there is one price and everything is in it.

When something needs a human, a real person who knows your account answers the same day.

Get the Complete Platform

Performance Management

Dynamic Template Builder: one template adapts to every role automatically

360 / multirater reviews with self, manager, peer, and upward input

Flexible section control and section weighting

Customizable rating scales: Likert, descriptive, or numeric

Review cycles and flow control: anniversary or custom windows, rater order, peer nominations

Goal tracking with cascading and automatic roll-up

Briefings: shared agendas for 1:1s built into the platform

Notes: time-stamped coaching notes for managers

History Hub: notes, uplifts, and check-ins surfaced during reviews to reduce recency bias

Continuous feedback and performance tracking

Manager tools and team insights

Performance reports rolled up by team, manager, or company

AI-Enabled Recommendations**

AI Summaries**

Employee Engagement

Surveys: onboarding, engagement, pulse, exit, and custom built from one template system

Pulse surveys and team health monitoring

Real-time engagement insights

Pinned reports and dashboard spotlights executives see on login

Uplifts: public or private recognition that carries forward into performance context

Peer feedback

Notes: time-stamped context available whenever you need it

History Hub: surface notes, uplifts, and check-ins across the year

Flight Checks

Slack Integration**

Configuration and Control

Actionable home dashboard

Dashboard To Do queue with upcoming, due, and past-due items and direct links

Custom user roles and permissions, unlimited roles with granular control

Custom fields on profiles

Theming and branding

Goal cascading: company to division to team to individual

Reports across performance and engagement in one layer

Real human support with same-day response

AI Ad-Hoc Report Generator**

HRIS Integrations**

Performance Management

Dynamic Template Builder: one template adapts to every role automatically
360 / multirater reviews with self, manager, peer, and upward input
Flexible section control and section weighting
Customizable rating scales: Likert, descriptive, or numeric
Review cycles and flow control: anniversary or custom windows, rater order, peer nominations
Goal tracking with cascading and automatic roll-up
Briefings: shared agendas for 1:1s built into the platform
Notes: time-stamped coaching notes for managers
History Hub: notes, uplifts, and check-ins surfaced during reviews to reduce recency bias
Continuous feedback and performance tracking
Manager tools and team insights
Performance reports rolled up by team, manager, or company
AI-Enabled Recommendations**
AI Summaries**

Employee Engagement

Surveys: onboarding, engagement, pulse, exit, and custom built from one template system
Pulse surveys and team health monitoring
Real-time engagement insights
Pinned reports and dashboard spotlights executives see on login
Uplifts: public or private recognition that carries forward into performance context
Peer feedback
Notes: time-stamped context available whenever you need it
History Hub: surface notes, uplifts, and check-ins across the year
Flight Checks
Slack Integration**

Configuration and Control

Actionable home dashboard
Dashboard To Do queue with upcoming, due, and past-due items and direct links
Custom user roles and permissions, unlimited roles with granular control
Custom fields on profiles
Theming and branding
Goal cascading: company to division to team to individual
Reports across performance and engagement in one layer
Real human support with same-day response
AI Ad-Hoc Report Generator**
HRIS Integrations**

**On the roadmap. Included in your subscription when released, at no additional cost.

No. Engagement is a capability inside the one Upward365 platform, not a standalone product, tier, or add-on. Pulse Surveys, eNPS, Uplifts recognition, and check-ins live in the same system as reviews and goals. Every customer gets the full platform at $8 per user per month, so a manager never hits a wall where engagement stops and an upgrade begins.

Upward365 replaces the once-a-year survey with signal that runs all year. Managers use Flight Checks, eNPS, and Surveys to read how the team feels between cycles, while Uplifts and Notes capture recognition and coaching as they happen. History Hub pulls it together, so by review time the context is already there instead of reconstructed from memory.

No. Upward365 is built so employees need no training and managers need no IT ticket to get value. A manager logs in to a dashboard with a to-do queue, sees what is due, and acts from there. Recognition, notes, and survey responses accumulate in one place across the year, so the tool does the remembering instead of the manager.

Upward365 is $8 per user per month with a $4,000 annual minimum [VERIFY: confirm minimum still applies], and engagement is included. Reviews, Goals, History Hub, Notes, Uplifts, Surveys, eNPS, Dynamic Template Builder, and Reports all ship in one price. There is no separate engagement fee and no add-on tier. You get the whole platform on day one.

History Hub is AI-Enabled and live today. It consolidates year-round context so managers walk into conversations informed. AI Recommendations, AI Summaries, and an AI Ad-Hoc Report Generator are coming soon and labeled as such. Upward365 shows what ships, not what is promised.

Employee Engagement just isn't a survey. It's what happens between them.

You already know something is off. The tool should tell you where.

How Upward365 keeps
engagement alive day to day